When I started my new role in late 2024, I came across a blog post by Anthony Hobday listing companies with dedicated quality efforts. I found it inspiring and motivational; “these are people that get it.”
Last week I spoke to Anthony (a product designer) and his co-host Katie Langerman (a systems designer) on their excellent podcast “Complementary” for Episode 64: Being Intentional About Quality with Lance Willett.
A fun and engaging conversation! We touched on many quality-related topics, including:
- How to champion quality in distributed teams
- Quality metrics: measures of success
- Giving and receiving feedback (and other team dynamics), especially between designers and developers
- Balancing craft, context, and care in product development
Take a listen on your favorite podcast player. I recommend Pocket Casts (an Automattic venture).
The Full Stack Leader 
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