The Full Stack Leader

Building High-Performing Teams Through Coaching – with Steph Yiu

In this Podcast Extra, Andy Crissinger delves into the world of coaching and its transformative impact on corporate culture with guest Steph Yiu, Chief Customer Officer at WordPress VIP and leader at Automattic.

They explore the extensive Reboot program at Automattic, which focuses on trust, open feedback, and building a supportive environment for personal and professional growth. Steph shares her journey of incorporating coaching tools into her leadership role, and they discuss how these tools have empowered her to lead through complex organizational reorganizations and facilitate tough conversations.

Worth a listen! Steph and I didn’t work directly together at Automattic yet we crossed paths often via leadership training and coaching. So cool to have this in-depth view into her role and leadership skills.